topic Billing reminders in Get Support

Billing reminders

Y4J259 — Wed, 29 May 2024 03:00:39 GMT

Reminder for billing

I never get email or texts when my bill goes through. Is it possible to set up billing reminders? I'd love to get a heads up, even a text that my card got charged.

Re: Billing reminders

Sansan — Wed, 29 May 2024 03:02:01 GMT

@Y4J259 sorry that would be great but PM doesn't do this. Last year they did. Gotta set your own reminder to your calendar.

Re: Billing reminders

Sansan — Wed, 29 May 2024 03:16:41 GMT

@Y4J259 adding that most credit cards have spend alerts now that you can set up directly to get alerts for your purchases. You get emails or text notifications. Usually you do it through your banking online or app.

Re: Billing reminders

RavingRaven — Wed, 29 May 2024 04:21:41 GMT

@Y4J259

If you have an expired card on your account you will get a monthly reminder to update your payment card details. Then pay by voucher or instant top up. 😁

Re: Billing reminders

funpig1 — Wed, 29 May 2024 06:22:57 GMT

Easiest reminder is when your service gets suspended.