https://productioncommunity.publicmobile.ca/t5/Get-Support/No-text/m-p/1207595#M834469 <P>I just set up my new sim and switch my number over I have ability to call out and receive calls but no texts&nbsp;</P> Tue, 28 May 2024 05:47:21 GMT RGerow 2024-05-28T05:47:21Z https://productioncommunity.publicmobile.ca/t5/Get-Support/No-text/m-p/1207595#M834469 <P>I just set up my new sim and switch my number over I have ability to call out and receive calls but no texts&nbsp;</P> Tue, 28 May 2024 05:47:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-text/m-p/1207595#M834469 RGerow 2024-05-28T05:47:21Z https://productioncommunity.publicmobile.ca/t5/Get-Support/No-text/m-p/1207596#M834470 <P>I also started resting my phone it said to wait up to 5 hours to put my sim in for was not prompted to insert it after 8 hours&nbsp;</P> Tue, 28 May 2024 05:48:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-text/m-p/1207596#M834470 RGerow 2024-05-28T05:48:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/No-text/m-p/1207598#M834472 <P>You will probably need to open a ticket using chat bot the orange text bubble on the bottom right. Type customers service or fall the the steps till it let's you open one.</P><P>You could try and reset your network settings.&nbsp; This will delete wifi password as well.</P><P>Try putting the sim in another phone.</P> Tue, 28 May 2024 06:00:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-text/m-p/1207598#M834472 Rastin 2024-05-28T06:00:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/No-text/m-p/1207599#M834473 <P>Ok thanks I'll try that tick already sent.</P> Tue, 28 May 2024 06:02:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-text/m-p/1207599#M834473 RGerow 2024-05-28T06:02:13Z