topic Re: Post flagged as spam, no reply from report yet in Get Support

Post flagged as spam, no reply from report yet

G6q — Tue, 28 May 2024 03:06:49 GMT

I have a question about switching plans but it automatically got flagged as spam, been a couple hours and not unflagged, is that going to get addressed?

Re: Post flagged as spam, no reply from report yet

softech — Tue, 28 May 2024 03:12:41 GMT

@G6q

the spam filter is automatic and nothing much support can do to release the original post

you can try to rephrase you question and repost. Avoid using many numbers in the post

Re: Post flagged as spam, no reply from report yet

G6q — Tue, 28 May 2024 03:16:33 GMT

@softech wrote:
@G6q
the spam filter is automatic and nothing much support can do to release the original post
you can try to rephrase you question and repost. Avoid using many numbers in the post

Thanks, i wasn't sure if reposting would make it spam but i will give it a whirl.

The irony is the numbers are from the Public Mobile plan i am considering. I shall see if there is a link. Is posting links okay or is that going to get **bleep**ged as well?

Re: Post flagged as spam, no reply from report yet

softech — Tue, 28 May 2024 03:18:40 GMT

@G6q according to your above reply, the choice of word could be the reason

and yes, try to avoid link

Re: Post flagged as spam, no reply from report yet

G6q — Tue, 28 May 2024 03:19:23 GMT

Okay will do. I am typing out numbers as words as well