https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-response-error/m-p/1206984#M834064 <P>I'm trying to respond to CS_Agent regarding a billing issue, but when I try to send my reply I get the error&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="buttersteady_0-1716825555298.png" style="width: 636px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/126635iB7EE107582288DEE/image-dimensions/636x89?v=v2" width="636" height="89" role="button" title="buttersteady_0-1716825555298.png" alt="buttersteady_0-1716825555298.png" /></span></P><P>The message stays, and nothing is highlighted in my message, nothing has been removed and it will not allow me to send and the same prompt keeps appearing. Anyone have any ideas? This is pretty ridiculous, just debating contacting the credit card company to fix the issue rather than try to sort out support</P> Mon, 27 May 2024 16:53:36 GMT buttersteady 2024-05-27T16:53:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-response-error/m-p/1206984#M834064 <P>I'm trying to respond to CS_Agent regarding a billing issue, but when I try to send my reply I get the error&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="buttersteady_0-1716825555298.png" style="width: 636px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/126635iB7EE107582288DEE/image-dimensions/636x89?v=v2" width="636" height="89" role="button" title="buttersteady_0-1716825555298.png" alt="buttersteady_0-1716825555298.png" /></span></P><P>The message stays, and nothing is highlighted in my message, nothing has been removed and it will not allow me to send and the same prompt keeps appearing. Anyone have any ideas? This is pretty ridiculous, just debating contacting the credit card company to fix the issue rather than try to sort out support</P> Mon, 27 May 2024 16:53:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-response-error/m-p/1206984#M834064 buttersteady 2024-05-27T16:53:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-response-error/m-p/1206987#M834065 <P>Also just to add nothing in the message contains ANY HTML language, I've tried re-writing it a dozen times as I thought it was perhaps some strange syntax error in the message but nope, just poor design.</P> Mon, 27 May 2024 16:04:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-response-error/m-p/1206987#M834065 buttersteady 2024-05-27T16:04:24Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-response-error/m-p/1206989#M834066 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/425081">@buttersteady</a>&nbsp;</P><P>you could be copy and pasting thing</P><P>just highlight and copy everything you have typed so far, then copy it to clipboard</P><P>then delete them all</P><P>next, right click and choose Paste as Text and it will work</P> Mon, 27 May 2024 16:07:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-response-error/m-p/1206989#M834066 hTideGnow 2024-05-27T16:07:04Z