topic Re: Loyalty points in Get Support

Loyalty points

Sasho — Mon, 27 May 2024 12:25:06 GMT

How come I didn't get my 5 rewards points for being a loyal customer, that I used to get every month before you introduced this new reward system. This a joke and I am not happy with the new reward system. Scam, give back the loyalty points or we should look for a new provider. 😡😡😡

Re: Loyalty points

softech — Mon, 27 May 2024 12:26:48 GMT

@Sasho

yes, the monthly loyalty points now replaced with the 10 anniversary bonus points

here is a recap of how to earn points with Public Points,

you will get the same friend referral, 1 point (= $1) for every referral every month.
Instead of $2 autopay, you earn 5% point of your spending in points (plan renewal or add-on purchrases).
Instead of loyalty rewards, you will earn 10 points on your Anniversary date every year
You will still earn Give-Back rewards by participating in the Community. Everyone has a chance to earn can 1/2/5/10/15/20 points depends on the overall participation of the month

I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace

Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points

Re: Loyalty points

Phil_Adelphus — Mon, 27 May 2024 12:29:29 GMT

@Sasho You still get a discount but you have to apply the points to your account yourself rather than automatic discount. Of course it's not as lucrative as it was before but you can possibly get a lower cost plan that is better or equivalent, for example the $19 for 1GB at 4G speed currently only being offered to existing customers (you have to log in to your account to see it).

Re: Loyalty points

Sasho — Mon, 27 May 2024 12:29:56 GMT

Ohh, and I just realized I didn't get my auto-pay points either, so this month my bill is going to be 7$ more plus the 13% taxes on top of the 7$ way to go public mobile, you finally transitioned to the level of the other scam providers, money hungry pitty scammers.😡😡😡😡

Re: Loyalty points

Sasho — Mon, 27 May 2024 12:34:54 GMT

"""Of course it's not as lucrative as it was before but""""", and I have to accept that. So in recap, we going to screw you over get more money from you, and you going to give us applause and smile 😁😁😁😁😁 scammers.

Re: Loyalty points

Sasho — Mon, 27 May 2024 12:39:17 GMT

So in recap, we going to screw you over get more money from you, and you going to give us applause and smile 😁😁😁😁😁 scammers.