topic Re: e-Sim in Get Support

e-Sim

iaak — Mon, 27 May 2024 00:41:17 GMT

I am travelling paris and London end of the month .

I will be purchasing a 12 day e-sim .. would i be able to continue my existing PM acount and number when i return

Re: e-Sim

HALIMACS — Mon, 27 May 2024 00:09:54 GMT

Yes, you will just have to re-purchase an e-SIM, unless your device as dual e-SIM capability.

Re: e-Sim

will13am — Mon, 27 May 2024 00:10:07 GMT

@iaak , what phone do you have? Most phones can carry 2 or more e-sim at a time. I think they latest iPhone can do 8.

Re: e-Sim

Dunkman — Mon, 27 May 2024 00:12:40 GMT

@iaak

Yes, you can continue to use your PM account when you return back to Canada.

As you know, Public mobile does not offer international country roaming (except for USA)

Re: e-Sim

BKNS27 — Mon, 27 May 2024 00:15:42 GMT

@iaak

What is the make and model of your phone?

Does your phone have 1 SIM & 1 eSIM or 2 eSIM?

If it is the one with SIM/eSIM. You can keep the PM SIM in your phone and purchase a travel eSIM. You just have to pick and connect to one carrier in the phone settings.

Same with the dual eSIM, you just have to connect to one of the eSIM.

The local eSIM will have a different number than your PM number.

When you return to Canada, just connect to the PM SIM/eSIM.

Re: e-Sim

Chalupa_Batman — Mon, 27 May 2024 00:32:02 GMT

Hey @iaak

Just adding this link if you're looking for a eSIM for Paris.

https://www.airalo.com/france-esim

Re: e-Sim

softech — Mon, 27 May 2024 12:16:13 GMT

@iaak

you don't have to touch your PM esim, nor you don't need to buy a new PM esim when you are back

Phone can stores multiple esim profiles. When you are in UK, the travel esim will be enabled and your PM esim will be disabled (disabled and still there and won't be deleted).

When you are back in Canada, all you need to do is to disable the travel esim and make sure your PM esim is enabled.