topic Re: Discount disappeared in Get Support

Discount disappeared

Biklemikle — Sun, 26 May 2024 21:46:14 GMT

I've been with Public for several years and received a consequent discount. This month I was switched to the point system and my discount disappeared.

Re: Discount disappeared

computergeek541 — Sun, 26 May 2024 21:48:49 GMT

@Biklemikle wrote:
I've been with Public for several years and received a consequent discount. This month I was switched to the point system and my discount disappeared.

Sorry, but there is no automatic discount. Points needs to be manually redeemed.

Re: Discount disappeared

BKNS27 — Sun, 26 May 2024 21:52:12 GMT

@Biklemikle

Unfortunately, all members are forced to switch to the Points Reward.

You will need to collect 15 points for a $15 credit now based on 5% of your bill in points.

You should have gotten 5 points for the switch so you need to collect 10 points for your first $15 credit.

I just redeemed my $15 credit.

Re: Discount disappeared

Chalupa_Batman — Sun, 26 May 2024 21:54:12 GMT

Hello @Biklemikle

Public Mobile is no longer interested in providing discounts to their loyal customers anymore. Matter of fact, they've now removed the discounts you've earned as a customer.

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Program/td-p/1154856

Many have filed complaints with the CCTS.

Re: Discount disappeared

Sasho — Mon, 27 May 2024 12:47:40 GMT

So in recap, we going to screw you over get more money from you, and you going to give us applause and smile 😁😁😁😁😁 scammers.