topic Payment issues in Get Support

Payment issues

1999Tianzhuo_ — Sun, 26 May 2024 17:06:06 GMT

I lost my credit card, can’t pay it with the automatic payment method.

fixin1 — Sun, 26 May 2024 17:22:33 GMT

@1999Tianzhuo_ - Buy a Prepaid Visa or Mastercard to continue autopay. Enter it in your Payments on the App or web.

If you want an easier route use Public Mobile Payment Vouchers which can be found at recharge or at physical. local stores here:

They may look like this, pick one up and bring to till.

And load it up via *611 with your PIN (1-855-4PU-BLIC.) or in My Account within the Payments section.

BKNS27 — Sun, 26 May 2024 17:47:36 GMT

You can dial 1-855-4PUBLIC and make a payment to continue service or login to the PM app then to Payment tab>Update Card Information.