topic Customer support ticket in Get Support

Customer support ticket

Powty — Sun, 26 May 2024 17:01:51 GMT

I submitted a customer support ticket several days ago and haven’t received any response yet ?

BKNS27 — Sun, 26 May 2024 17:42:46 GMT

They are swamped with requests so check on your Messages inbox. Tap on your avatar top right>Messages.

If you have the ticket number, ask for an update.

hTideGnow — Sun, 26 May 2024 17:53:25 GMT

did you check the community message inbix??

Check it first, PM agent usually reply within 4 hours, couple days and no resply is unusual

Message them again if really the case