topic US Roaming Add Ons in Get Support

US Roaming Add Ons

goboy150 — Sat, 25 May 2024 04:27:51 GMT

Hello - once I am in the US and have purchased the PM 15 day US roaming add-on, what happens if I run out of 3gb of data? Is there a further US roaming add on I can buy?

Re: US Roaming Add Ons

fixin1 — Sat, 25 May 2024 04:47:15 GMT

@goboy150 - They do say when you run out of data you will have to wait 24 hours after to buy more data?

That can be a little odd, but if you want lots of data for $34 you can get 50GB canada-US plan with calling and text in both countries. Just make sure to set on renewal.

Re: US Roaming Add Ons

Phil_Adelphus — Sat, 25 May 2024 09:39:54 GMT

@goboy150 Yes you can buy a data only roaming add on if you run out of data. @fixin1 I believe the 24 hour wait only applies if you try to buy the same roaming add on, not a different one. From the roaming add on FAQ:

If you want to purchase two of the same U.S. Roaming Add-Ons, you will have to wait for the first 15-day period to expire before buying the second, or you can contact a Customer Support Agent
If you purchase 2 different U.S. Roaming Add-Ons, they will expire separately. For example:
- You purchase a U.S Roaming Talk, Text, Data Add-On on Day 1 of your subscription. It will expire on Day 15
- On Day 6 of your subscription, you purchase a 1 GB U.S. Roaming Data Add-On. It will expire on Day 20
You cannot have two of the same roaming add-on on your account at once

Re: US Roaming Add Ons

fixin1 — Sat, 25 May 2024 13:46:50 GMT

@Phil_Adelphus - Thanks for clarifying!