topic Re: vpn in Get Support

vpn

varllok — Sat, 25 May 2024 01:41:50 GMT

after connecting to public my vpn stopped working

Re: vpn

Chalupa_Batman — Sat, 25 May 2024 01:44:23 GMT

Have you tried rebooting your phone? I use a VPN on my phone with no issues. You may need to reach out to your VPN provider.

Re: vpn

varllok — Sat, 25 May 2024 01:46:26 GMT

i had vpn when i was at bell

Re: vpn

varllok — Sat, 25 May 2024 01:51:49 GMT

public not provide services like vpn?

Re: vpn

softech — Sat, 25 May 2024 01:52:04 GMT

@varllok

I have used different VPNs and no problem.

Uninstall the VPN, reinstall and re-setup and it should work

Re: vpn

varllok — Sat, 25 May 2024 01:56:18 GMT

i don’t have outside vpn it just was on my iphone just slide the button and vpn was working it was with bell but now i slide the button and nothing

Re: vpn

softech — Sat, 25 May 2024 01:58:22 GMT

@varllok wrote:
i don’t have outside vpn it just was on my iphone just slide the button and vpn was working it was with bell but now i slide the button and nothing

@varllok

try delete the VPN profile, reboot, and re-setup the VPN profile

Re: vpn

Chalupa_Batman — Sat, 25 May 2024 02:01:40 GMT

I wonder if it was part of the Bell package you had. Once you switched, you lost access to that VPN they offered?

Or is this a VPN you purchase on your own? Like NordVPN or something?

If it is a VPN you purchase on your own, then because you came from Bell to PM, I'd consider resetting your network settings and then reboot. See if that helps your VPN work correctly, once again, if this is something you've purchased.

Re: vpn

varllok — Sat, 25 May 2024 02:06:31 GMT

i think it was for free with bell plan

Re: vpn

varllok — Sat, 25 May 2024 02:07:17 GMT

do you know setup of vpn?

Re: vpn

softech — Sat, 25 May 2024 02:09:48 GMT

@varllok

i do. I did setup multiple one

but is yours an office one? personal? can you delete the VPN profile and re-setup?

Re: vpn

varllok — Sat, 25 May 2024 02:12:57 GMT

it’s personal

i deleted and rebooted phone but i forgot to keep old setup

Re: vpn

softech — Sat, 25 May 2024 02:15:35 GMT

@varllok

personal vpn, is it a VPN you setup locally on your router? you have to login the router and check.

if someone else helped you, you need to check with the person

Re: vpn

varllok — Sat, 25 May 2024 02:17:07 GMT

ok thanks for helping

Re: vpn

fixin1 — Sat, 25 May 2024 04:15:09 GMT

@varllok - I used a Gl.iNet router at home if you are trying to connect a VPN server and use the Wireguard app (Fast) or OpenVPN app (Slower). Both work on my device.

ProtonVPN works, should work for all VPN Providers. Maybe look within your device settings to see how it is configured.

Re: vpn

BKNS27 — Sat, 25 May 2024 07:48:29 GMT

@varllok

Unfortunately, PM is a 3rd tier carrier which has the basic service so no free VPN.

You will need to subscribe to one or look into one in the App store.