topic Re: Service agent in Get Support

Service agent

Juno12 — Sat, 25 May 2024 02:05:38 GMT

Could someone give me a link to a service agent? I get nowhere with the chat box. Thanks.

Re: Service agent

softech — Sat, 25 May 2024 01:35:42 GMT

you can message support with this link instead of Chatbot is too confusing

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: Service agent

Rastin — Sat, 25 May 2024 01:35:58 GMT

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Service agent

Chalupa_Batman — Sat, 25 May 2024 01:48:49 GMT

Since nobody asked... what issues are you having? Maybe we can help?

Or is it SIM card related from your previous posts from 2 weeks ago where you already got the link. Or 4 weeks ago... every single time you've posted, a direct link has been given to you. Yet they keep on giving it to you. You really need to start using the chatbot. It does work.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card/td-p/1199234

https://productioncommunity.publicmobile.ca/t5/Get-Support/Service-agent/td-p/1190311

https://productioncommunity.publicmobile.ca/t5/Get-Support/Accounts/td-p/1185654

To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.