topic Re: Samsung A52 5G with no 5G in Get Support

Samsung A52 5G with no 5G

DGA69 — Thu, 23 May 2024 22:52:34 GMT

I recently signed up with PM with no issues except my 5G was no longer working...only LTE.

I had 5G with Virgin before I switched. So I contacted PM through a ticket & they were doing all they could do to help but this seemed to be a problem with some Samsung phones not being able to connect to 5G on PM.

But then this morning my phone updated to One UI 6.1 and now it's getting 5G. So maybe that's the fix? Hopefully that helps other Samsung phone users having the same issue?!

Good luck!

Re: Samsung A52 5G with no 5G

Chalupa_Batman — Thu, 23 May 2024 22:57:57 GMT

Hey @DGA69

Sometimes 5G won't show up. Just do a speed test. That is by far the most important thing. As long as you're getting 5G speeds... your golden!

Re: Samsung A52 5G with no 5G

DGA69 — Thu, 23 May 2024 23:00:41 GMT

That wasn't it with my phone. Did a speed test & it was only at LTE speeds when showing as LTE. Now it's at 5G speeds while showing 5G. 🙂

Re: Samsung A52 5G with no 5G

Chalupa_Batman — Thu, 23 May 2024 23:04:51 GMT

I have the iPhone SE3 and 5G symbol up top was a hit or miss most times and was on 4G or LTE. I still had the speeds. What happens after a reboot? Still have 5G ?

Re: Samsung A52 5G with no 5G

DGA69 — Fri, 24 May 2024 02:17:26 GMT

I rebooted....I reset network settings...I set mobile networks to 5G...nothing worked.

Apparently it was a Samsung issue that was finally resolved with the latest update.

Re: Samsung A52 5G with no 5G

Joe_G — Fri, 24 May 2024 10:41:39 GMT

I have the A52 5G and my phone was showing 5G on the PM network before the One UI 6.1 update, but it depended on location. In the area where I live it kept changing back and forth between LTE and 5G, but more often LTE. But something has definitely changed with the One UI 6.1 update because now it's more often on 5G.

Re: Samsung A52 5G with no 5G

DGA69 — Fri, 24 May 2024 15:46:24 GMT

Before the update my SIM card was showing LTE under the Mobile Data Network Type.

Now it's showing NR NSA (5G) 🙂