topic Re: Transferring your number to Public Mobile in Get Support

Re: Transferring your number to Public Mobile

loran123 — Tue, 04 Jan 2022 20:50:42 GMT

Hello,

I have ported my landline to public mobile over 48h hours ago, I can make calls from the line but still recieve them on the landline. I read that I would just have to wait, but then I recieved a text from public mobile saying that they are having difficulties porting my number and to reactivate sim card. But when I try to reactivate sim card it does not work. What should I do?

Re: Transferring your number to Public Mobile

Anonymous — Tue, 03 Apr 2018 02:28:05 GMT

@loran123, first time I have heard PM ask someone to reactivate a SIM card. I suggest you get in touch with the mods via private message, and explain your situation. They are gone for the night but will be back online at 9am(EST).

Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.

Re: Transferring your number to Public Mobile

Mary_M — Tue, 03 Apr 2018 12:19:09 GMT

Good morning @loran123,

welcome to Public Mobile, and thank you for getting in touch with us !

Oh no! Being unable to receive calls after porting is a number is definitely a sign that the transfer has failed, but we can help you get this fixed. All you need to do is send us a private message including your details and we'll get this sorted out 🙂

Let's keep the conversation going,

Mary