topic Sim card credit in Get Support

Sim card credit

Meeta — Fri, 24 May 2024 01:34:22 GMT

Hello,

Based on my subscription, I was told that I would get a free SIM card. I paid $10 for the new sim card but have not received my discount/refund yet. Can you please help me with that.

Thank you.

Re: Sim card credit

Sansan — Thu, 23 May 2024 19:08:03 GMT

@Meeta When were you promised the $10 credit for the SIM card? Public mobile is constantly removing and adding this option for free cards.

Who promised you are to get it? Where did you get it from?

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Sim card credit

Neil11 — Thu, 23 May 2024 19:17:22 GMT

Had a similar issue when I received my SIM card. You can private message a CS agent and they will help you with ur issue via email responses. You get an email notification when they respond. My agent was very helpful and replied quickly.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437