topic Re: i want to update payment method in Get Support

Re: i want to update payment method

Mzmacaroni — Thu, 23 May 2024 15:35:14 GMT

I want to cancel my account and have everything removed from my phone please

Re: i want to update payment method

Mzmacaroni — Thu, 23 May 2024 15:38:50 GMT

please cancel as of tomorrow morning may 23rd 2024

Re: i want to update payment method

hTideGnow — Thu, 23 May 2024 15:58:21 GMT

HI @Mzmacaroni

first, support won't do what you said by just a post in the community

but you fully in control yourself

just Login My Account , go to Payment, click Manage Subscription and then disable "Subscribed", which is disable the autopay. with that PM won't charge you again on your next renewal.

Re: i want to update payment method

BKNS27 — Thu, 23 May 2024 16:52:16 GMT

@Mzmacaroni

PM is an self serve online service and you are in control of your account.

If you don’t login to your account and disable Subscribe. PM will continue to charge you on a monthly basis.

Your account will be closed after 90 days of nonpayment or you can port your number to another carrier to close your account.