https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1204717#M832587 <UL><LI>Account is active. Fees are paid for 90 days. Phone number is shown. The SIM card is not registered and the phone number has not been ported</LI></UL> Thu, 23 May 2024 13:22:48 GMT Benist 2024-05-23T13:22:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1204717#M832587 <UL><LI>Account is active. Fees are paid for 90 days. Phone number is shown. The SIM card is not registered and the phone number has not been ported</LI></UL> Thu, 23 May 2024 13:22:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1204717#M832587 Benist 2024-05-23T13:22:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1204728#M832596 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/423060">@Benist</a>&nbsp;</P><P>More details would be helpful.</P><P>Did you respond yes to your original carrier's port request text?</P><P>Did you activate a physical SIM card or eSIM card?&nbsp;&nbsp;</P><P>If physical SIM card, what happens when you put the PM Sim card in your phone?&nbsp; Any service?&nbsp;&nbsp;</P><P>Might want to try a simple reboot of your phone first. Sometimes a network of phone is also needed (note: this will erase any saved Wifi passwords)</P> Thu, 23 May 2024 13:40:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1204728#M832596 Dunkman 2024-05-23T13:40:32Z