topic Re: eSIM activation and transferring the old number in Get Support

eSIM activation and transferring the old number

RencyAntony — Wed, 22 May 2024 14:35:56 GMT

I transferred my phone existing phone number from another carrier after I activated with an eSIM ; now it’s working fine but my phone and cellular number in the settings shows the eSIM number which I activated before transferrer it. Anyone with same experience please help me out to fix it.

Re: eSIM activation and transferring the old number

softech — Wed, 22 May 2024 10:26:03 GMT

@RencyAntony

try Reset All Networks or Reset Network Settings

if you have an iPhone and you see the wrong phone number on iMessage, go to iMessage settings, remove the phone number. Reboot the phone. Then go back to iMessage settings and put the correct number back

Re: eSIM activation and transferring the old number

RencyAntony — Wed, 22 May 2024 15:13:08 GMT

Yes it worked. Thanks 😊

Re: eSIM activation and transferring the old number

HALIMACS — Wed, 22 May 2024 23:07:47 GMT

What worked @RencyAntony ?

Resetting network connections or updating number on iMessage?

Re: eSIM activation and transferring the old number

Luddite — Sat, 01 Jun 2024 15:16:10 GMT

@HALIMACS wrote:
What worked @RencyAntony ?
Resetting network connections or updating number on iMessage?

For iPhones it's usually resetting the number that works.