topic overcharged in Get Support

overcharged

noreen2 — Wed, 22 May 2024 22:18:30 GMT

I purchased the $34.00 Canada-US plan and now my account is showing $39. why the difference?

softech — Wed, 22 May 2024 22:20:20 GMT

is that a new activation?

There is no $39 plan at the moment.

And remember, PM charges you tax on top of the plan price. So, your credit card should show $34+tax

And login to My Account, Payment history, it will show you the transaction details

Chalupa_Batman — Wed, 22 May 2024 22:23:28 GMT

Could they be taxes?

Also, if you've been with PM a while, you use to have legacy rewards, those were taken away from us so no more discounts.

noreen2 — Wed, 22 May 2024 22:27:51 GMT

I purchased the $34 a month plan but my account now says current subscription is $39. what is goung on

softech — Wed, 22 May 2024 22:29:19 GMT

didy you have a $39 plan before?

try login My Account again using Incognito mode, just in case it is a cached problem. check the plan details

noreen2 — Wed, 22 May 2024 22:38:10 GMT

I had a $34 plan and now my account is showing $39. Just looked at my account. So it should be $34 plus tax.