Plan change

yuhuil — Tue, 04 Jan 2022 20:50:33 GMT

Hi.

My plan has expired yesterday, and I'm trying to change it to:

30 day

unlimited talk to canada/us

unlimited text

2GB of 4G data

Even after I added sufficient funds, it won't let me change my plan. Please advise.

Cheers

Re: Plan change

NDesai — Mon, 02 Apr 2018 22:47:20 GMT

@yuhuil To change your plan while your account is currently suspended/expired, You will need to send a private message to the Moderator_Team with your account info.

More info on contacting mods:

How can I view my private messages between myself and a Community Moderator?

Follow the directions in this post: http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...

If I do need Moderator assistance, what information should I provide?

Once the Community Moderator has responded to your private message, they will provide you with a secure link so they can authenticate your account information

In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number

What are the Contact Support’s hours of operation?
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:00PM (EDT)

topic Re: Plan change in Get Support

Plan change

Re: Plan change