topic Re: Missed Number Transfer Window in Get Support

Missed Number Transfer Window

PamT — Tue, 21 May 2024 12:50:06 GMT

Hello,

I swapped my sim out too quickly and I missed the 90 minute transfer window text. How do I retrigger this, so I can port my number. My original service (fido) is still active.

Thank you,

Re: Missed Number Transfer Window

softech — Tue, 21 May 2024 12:51:51 GMT

@PamT

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

Re: Missed Number Transfer Window

PamT — Tue, 21 May 2024 13:21:27 GMT

Yes, I called them and if worked for me.