topic Re: Is calling in the state covered by the can/us plan? in Get Support

Is calling in the state covered by the can/us plan?

Terry168 — Mon, 20 May 2024 23:26:10 GMT

I am on the can/us plan. I will be going to the state in the summer. I want to know if I can make and receive call in the state with my plan? Do I have to use a volte capable phone?

Thanks

Re: Is calling in the state covered by the can/us plan?

Chalupa_Batman — Mon, 20 May 2024 23:40:53 GMT

Hey @Terry168

Yes Yes and oh YES! You will be able to use this phone plan just like you were here in Canada.

What phone do you have?

Re: Is calling in the state covered by the can/us plan?

Stonechucker1 — Mon, 20 May 2024 23:43:35 GMT

The simple answer is yes if you have the Canada us plan you can call either country from the other country and within each come country. When you travel to the US you will need to ensure roaming is turned on, connect to AT&t or T-Mobile and ensure your data roaming is allowed.

Re: Is calling in the state covered by the can/us plan?

Terry168 — Mon, 20 May 2024 23:44:37 GMT

Thanks for the quick reply.

My phone is a Samsung note 10. I checked the setting and didn't see a Volte option!!!

Re: Is calling in the state covered by the can/us plan?

Chalupa_Batman — Mon, 20 May 2024 23:49:03 GMT

Hey @Terry168

Go to the phones settings, tap on Connections, then tap on Mobile networks and then toggle on VoLTE calls... that is turned on....

Re: Is calling in the state covered by the can/us plan?

computergeek541 — Tue, 21 May 2024 00:10:33 GMT

@Chalupa_Batman wrote:
Hey @Terry168
Go to the phones settings, tap on Connections, then tap on Mobile networks and then toggle on VoLTE calls... that is turned on....

Many devices that actually do work with VoLTE at Public Mobile do not have any settings options to enable or disable VoLTE. For such devices, it's always enabeld (pending connection to a compatible network).

Re: Is calling in the state covered by the can/us plan?

KZ1964 — Mon, 20 May 2024 23:54:39 GMT

Here is the PM VoLTE list of phones. If not on the list then will have to use TEXTNOW app or something similar

Re: Is calling in the state covered by the can/us plan?

Terry168 — Tue, 21 May 2024 00:06:09 GMT

Not on the list!

I guess I can continue to use data and use an IP phone app to do calling.

Thanks all for the help.

Re: Is calling in the state covered by the can/us plan?

hairbag1 — Tue, 21 May 2024 00:34:49 GMT

@Terry168

your Samie can make calls on 2G so when you're in US, as long as you're fairly close to a T-Mobile cell tower, you should be able to make / rec calls. I found that in larger cities, it's not too bad but quickly diminishes as you leave town and head to more rural area. As usual, your results may vary.