topic Data consumption in Get Support

Data consumption

Tamster007 — Mon, 20 May 2024 23:33:12 GMT

Why is it everytime I get one of the big plans I barely use any data, so I switch to the lower one and my data gets used up in. A day? I do nothing different and use wifi at home. All my back ground refresh’s are off

Re: Data consumption

Chalupa_Batman — Mon, 20 May 2024 23:43:47 GMT

I have a feeling that whatever it is that you're using to check your data usage, the cache is reading old numbers. You should download a data usage app and monitor what's being used. This will help figure things out. What you can also do is download the PM if you haven't. If you do have it, then go into your settings, applications, find the PM app and clear the cache and data then reboot. You will have to sign back in again with the email and password you signed up with. That should give you a clearer picture.

Re: Data consumption

BKNS27 — Tue, 21 May 2024 01:14:46 GMT

@Tamster007

I know that PM updates your data usage twice a day. One around noon and around midnight but it shouldn’t be much.

I check my usage on the PM app. It seems to be up to date.