topic Porting number in Get Support

Porting number

Diksham — Sun, 19 May 2024 22:37:09 GMT

Hello

I had my contact number with public mobile but now I want to port the contact number to Fido . Please help me how can I do that . I am not receiving the sms from PM . Please help me

Re: Porting number

Rastin — Sun, 19 May 2024 22:35:54 GMT

Normally whatever company you porting the number to does all the work of transferring the number but if there having a problem getting pm to release it your going to haft to open a ticket. Us the orange text bubble on the bottom right.

Re: Porting number

Diksham — Sun, 19 May 2024 22:40:46 GMT

You mean the message sign ?

Re: Porting number

Diksham — Sun, 19 May 2024 22:43:00 GMT

Please help me out as soon as possible and release the code for porting the eSIM number to fido

Re: Porting number

Rastin — Sun, 19 May 2024 22:46:14 GMT

Just so you know we are all customers here. You need to open a ticket to get pm to do anything.

Re: Porting number

Diksham — Sun, 19 May 2024 22:48:52 GMT

How can I open a ticket

Re: Porting number

Rastin — Sun, 19 May 2024 22:49:50 GMT

Here Use this link. There a number for porting problems but I didn't know what it is

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437