topic Subscription Not Activated (stuck in app) in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Not-Activated-stuck-in-app/m-p/1202362#M831116 <P>Hi, I need help with completing my subscription and setting up my phone/transferring number. I've completed until Step 6, but now stuck in the app because of an error with the subscription. Thanks</P> Sat, 18 May 2024 23:37:59 GMT jwong26 2024-05-18T23:37:59Z Subscription Not Activated (stuck in app) https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Not-Activated-stuck-in-app/m-p/1202362#M831116 <P>Hi, I need help with completing my subscription and setting up my phone/transferring number. I've completed until Step 6, but now stuck in the app because of an error with the subscription. Thanks</P> Sat, 18 May 2024 23:37:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Not-Activated-stuck-in-app/m-p/1202362#M831116 jwong26 2024-05-18T23:37:59Z Re: Subscription Not Activated (stuck in app) https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Not-Activated-stuck-in-app/m-p/1202372#M831122 <P>Hello&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/422424">@jwong26</a>&nbsp;</P><P>Since you're stuck at #6, please reach out to a CS Agent for assistance.</P><P><STRONG>To Submit a ticket, please click the following link to access the Public Mobile Chatbot:&nbsp;<SPAN>&nbsp;</SPAN></STRONG><A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer"><STRONG>https://widget.telus.tiia.ai/publicmobile/publicmobile.html</STRONG></A><STRONG>&nbsp; Type: Customer Service Agent</STRONG></P><P><STRONG>&nbsp;</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chalupa_Batman_0-1716076370942.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/3FB3FDFE64C1C8BA5ACC0521931856D2/responsive_peak/images/image_not_found.png" alt="Chalupa_Batman_0-1716076370942.png" /></span></P><P>&nbsp;</P><P><STRONG>IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.&nbsp;</STRONG></P> Sat, 18 May 2024 23:52:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Not-Activated-stuck-in-app/m-p/1202372#M831122 Chalupa_Batman 2024-05-18T23:52:53Z