topic Re: Historical information in Get Support

Historical information

EdN — Sat, 18 May 2024 18:52:19 GMT

Hi i would be interested in knowing how much data I use per month. I see PM gives a day by day summary for up to 90 days but i would just be interested in a monthly total going back a couple of years.

Anyone know if that is possible?

TIA

Re: Historical information

hTideGnow — Sat, 18 May 2024 19:42:37 GMT

hi @EdN sorry, I do t think support will help. They only provide usage for 90 days and that's all they have. You can only get the usage for past 90 days and monitor your usage going forward

Re: Historical information

EdN — Sat, 18 May 2024 20:37:12 GMT

Thanks, i should not have to submit a ticket to get this information

Re: Historical information

EdN — Sun, 19 May 2024 19:17:06 GMT

Thanks

I was able to do a workaround by going into

settings,

network and internet,

mobile network,

app data usage

and it shows 3 months of data usage by month.

I'd like a longer time frame to review but this will have to do

Re: Historical information

hTideGnow — Sun, 19 May 2024 20:06:15 GMT

HI @EdN

are you using Android? download some data usage monitor app and they might be able to show historical usage. On the app, set the cycle date to yearly and set the cycle start date back to a year before