topic Re: Roaming to the US in Get Support

Roaming to the US

Vbinh — Sat, 18 May 2024 14:48:46 GMT

Hello,

I plan a trip to the US for ten days; how can I have a roaming service for voice calls, texts and data on my cellphone, and what is the price?

Re: Roaming to the US

softech — Sat, 18 May 2024 14:52:01 GMT

HI @Vbinh

you can get the US roaming bundle for $30 for 15 days

Just login to My Account and you can check the roaming addon choices there, or here you are:

Bundle - US Roaming - Talk, Text and 3GB Data (15 days)- $30 (25 Reward points)
Bundle - US Roaming - Talk and Text (15 days) - $15 (10 Reward points)
Data - US Roaming - 250 MB Data (15 days) - $10.00 (5 Reward points)
Data - US Roaming - 1GB Data (15 days) - $20.00 (15 Reward points)
Data - US Roaming - 3GB Data (15 days) - $25.00 (20 Reward points)

Re: Roaming to the US

Handy1 — Sat, 18 May 2024 14:52:25 GMT

@Vbinh Yes you can buy roaming add in in your account

Re: Roaming to the US

Rastin — Sat, 18 May 2024 14:53:02 GMT

Open your app. Under subscription select shop add one. Prices and choices are there or get one of the new us/canada plans

Re: Roaming to the US

DennyCrane — Sat, 18 May 2024 14:58:16 GMT

As others have stated, $30 add-on which is valid for 15 days.

Or, depending on what you're currently paying for your plan, you may want to consider switching to a plan that includes US:

Text and data aren't usually an issue, but you do need to make sure you turn on Data Roaming on your phone, and set your Preferred Network to 4G (because AT&T 5G doesn't work). Also for phone calls you'll need a VoLTE compatible phone:

https://www.publicmobile.ca/en/on/get-help/articles/volte

Re: Roaming to the US

hairbag1 — Sat, 18 May 2024 15:03:06 GMT

@Vbinh

whichever option above you chose...make certain you have a volte enabled cellphone that's on the PM volte whitelist....without volte, you're going to be disappointed with talk using 2G...

To check if your device is VoLTE-Roaming enabled, please check this list:

Apple iPhone 8 & above (iOS 16 & above)
Google Pixel 4/4XL/4a/4a 5G (TP1A.220624.014 & above)
Google Pixel 5 (TP1A.220624.014 & above)
Google Pixel 6a (TP1A.220624.021.A1 & above)
Google Pixel 6/6 Pro (TP1A.220624.021 & above)
Google Pixel 7/7 Pro (TD1A.220804.009.A2 & above)
Samsung S23 (AVK2 & above)
Samsung S22/S22+/S22 Ultra (CWAI & above)
Samsung Galaxy Z Flip4 & Fold4 (CWAC & above)
Samsung Galaxy Z Flip3 5G & Fold3 5G (FWB1 & above)
Samsung Galaxy Z Flip 5G (HWB1 & above)
Samsung Galaxy Z Fold2 5G (JWB5 & above)
Samsung Note20 5G/Ultra 5G (HWB3& above)
Samsung A53 5G (CWB4 & above)
Samsung S21 FE 5G (EWB3 & above)
Motorola edge 2022 (S2ST32.71-71 & above)
Motorola Moto g 5G (S2SA32.1-54 & above)
Motorola Moto g power (2022) (S3RQ32.20-42-10 & above)
Motorola Moto g pure (S3RH32.20-42-10 & above)
Motorola Moto g stylus 5G (2022) (S2SD32.21-85-3 & above)
TCL 303 (V9Q1K & above)
TCL 30 XE 5G (DM9M & above)
TCL 20s (9DI0 & above)
TCL 30 5G (7FCU & above)
Sonim XP10 Rugged Phone (10.0.0-01-12.0.0-12.25.10 & above)
ZTA Blade A7P (Z6252CAV1.0.0B15 & above)