Billing

NanH1 — Sat, 18 May 2024 14:31:59 GMT

Has my plan gone up? Seeing a charge made today for an amount I’m not familiar with.

Re: Billing

softech — Sat, 18 May 2024 14:32:44 GMT

PM retired the old reward system this month (May) and everyone migrated on the new Public Points system.
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points

With this new system, you pay the full amount first (with the Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now.
Then PM will give you the points to your point account after renewal within 48 hours. Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down. Or you can also use points to buy add-ons with a discounted price

For how to earn points with Public Points,

you will get the same friend referral, 1 point (= $1) for every referral every month.
Instead of $2 autopay, you earn 5% point of your spending in points (plan renewal or add-on purchrases).
Instead of loyalty rewards, you will earn 10 points on your Anniversary date every year
You will still earn Give-Back rewards by participating in the Community. Everyone has a chance to earn can 1/2/5/10/15/20 points depends on the overall participation of the month

I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace

Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points

Re: Billing

Handy1 — Sat, 18 May 2024 14:36:33 GMT

@NanH1 Yes everyone is worse if this month and going forward .PM has switched everyone to points system . That’s much less lucrative. This change will ultimately cost you around $50+ more a year . You know have to earn points at much slower pace and redeem $15 off your bill when you finally earned 15 points . Those with a $40 plan price will only get to enjoy this redeem points x2 a year on average

topic Re: Billing in Get Support

Billing

Re: Billing

Re: Billing