topic Re: Transfering Telus ph number. in Get Support

Transfering Telus ph number.

Vincerice — Fri, 17 May 2024 22:08:32 GMT

Is it possible to transfer a Telus ph number to an existing PM sim card that is already activated?
I want to change my current PM phone number to a Telus number that my friend has and is about to close her account with Telus.
If that's not possible, is it possible to transfer the Telus number to a new PM account that i will get activated?

Re: Transfering Telus ph number.

Chalupa_Batman — Fri, 17 May 2024 20:48:26 GMT

Hello @Vincerice

@Vincerice wrote:
Is it possible to transfer a Telus ph number to an existing PM sim card that is already activated?
The answer, YES. You can port over any number from any provider to your current SIM card/Account.

I want to change my current PM phone number to a Telus number that my friend has and is about to close her account with Telus.
This could be tricky. As the number is hers, it should be in your name. However, if you try porting over the number, make sure when the text comes to her phone, she says YES and hope there are no problems transferring it over. If there are, you will need her with you when you contact support.

If that's not possible, is it possible to transfer the Telus number to a new PM account that i will get activated?
Answer, Yes. She can always port over her number to a new Public Mobile account.

Re: Transfering Telus ph number.

computergeek541 — Fri, 17 May 2024 22:12:53 GMT

@Chalupa_Batman wrote:
I want to change my current PM phone number to a Telus number that my friend has and is about to close her account with Telus.
This could be tricky. As the number is hers, it should be in your name. However, if you try porting over the number, make sure when the text comes to her phone, she says YES and hope there are no problems transferring it over. If there are, you will need her with you when you contact support.

There are no additional complications when it comes to the Telus account being under someone else's name. The porting process remains the same. Permission from the friend is needed, but its' as simple as typing the friend's name on the number porting form. That name does not need to be the same as the name on the Public Mobile account.

Re: Transfering Telus ph number.

El_Gato — Thu, 26 Sep 2024 15:57:45 GMT

So is it possible to transfer a Telus number to an existing PM account ?

Re: Transfering Telus ph number.

hTideGnow — Sat, 18 May 2024 15:33:01 GMT

HI @El_Gato

you can transfer any Telus number to an existing PM account. But it is like a port, once the number is transferred, the Telus account would be closed.

so, yes, transfer from Telus is pretty much same as ported from Bell to us