topic Re: resend transfer request in Get Support

Re: resend transfer request

AMDASK — Fri, 17 May 2024 01:10:25 GMT

I have the same issue and need the transfer request again. Could I please have the contact support number as well?

Re: resend transfer request

hTideGnow — Fri, 17 May 2024 01:18:02 GMT

PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call

Re: resend transfer request

AMDASK — Fri, 17 May 2024 01:18:19 GMT

I am transferring from Freedom to Public. My authorization text timed out so I need Public to resend the request (I contacted Freedom and they said Public would have to request it again). Would the number from Koodo still work in this case?

Re: resend transfer request

hTideGnow — Fri, 17 May 2024 01:22:22 GMT

HI @AMDASK

the number I sent you would work. Please call, they close at 10, please call now

(it is a Koodo call centre, but Koodo and PM both owned by Telus, so the number I sent would work)