topic Re: Phone in Get Support

Phone

Nana8 — Fri, 17 May 2024 17:27:02 GMT

I am unable to text message. I thought the messages had been sent as there is NO error code to say not delivered. Nobody replied to me in two days which is unusual. I called my my friends and they said they didn’t receive the message at all. Not only pictures can’t be texted but also simple messages can’t be send. Anyone knows why? Please let me know. Thanks.
Frustrated!!!!

Re: Phone

hTideGnow — Fri, 17 May 2024 17:07:28 GMT

so, you are not receiving any text?

PM had problem with text for new accounts earlier. They updated the announcement and said fixed, but maybe they missed your account. Ask support agent to check

Please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Phone

Nana8 — Fri, 17 May 2024 17:11:08 GMT

My is new number and I didn’t transfer my old number. They probably only fixed the problem of transferring number, not mine.
Thanks a lot!