topic Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas? in Get Support

SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

dingaling — Tue, 04 Jan 2022 20:50:10 GMT

New Walmart card reads IMEI OK. Just activated. No Rx bars on phone. Message: SIM card does not allow access to Public Mobile. No service. Please help.

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

galaxy17 — Mon, 02 Apr 2018 14:29:45 GMT

Hi. I have a very similar issue. I received a SIM in the mail, followed activation yesterday and paid for a plan, the phone looks compatible (HTC 10) but says the SIM card does not allow to connect to this network (when manually forcing a connect to public mobile).

Any ideas? Cheers

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

mimmo — Mon, 02 Apr 2018 14:37:51 GMT

@dingaling what phone are you using? Can you try sim in another phone?

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

dingaling — Mon, 02 Apr 2018 14:40:26 GMT

I was able to solve my own problem by re-booting the phone. It works GREAT!!

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

dingaling — Mon, 02 Apr 2018 14:46:16 GMT

If your phone can read the IMEI using *#06# the SIM card should be compatible. In my case. I re-seated the SIM card, in the correct position of course, and then re-booted my phone. My HTC ONE-V works great!

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

will13am — Mon, 02 Apr 2018 14:54:06 GMT

This is a strange outcome. I suggest sending a private message to the moderator team and have them investigate the activation. The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team. Good luck and welcome to this service.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

dingaling — Mon, 02 Apr 2018 15:29:05 GMT

Hi mimmo,

I re-seated the SIM and booted my HTC One-V. It worked immediately. I am very pleased with the service at this early date. Thank you for your advice.

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

dingaling — Mon, 02 Apr 2018 15:37:03 GMT

Hi galaxy 17,

If you can get an IMEI by dialing *#06*, your SIM should be good. If you can't, your SIM may not be inserted correctly. Or it may be damaged. If you do get an IMEI, by turning off, then on, your phone should activate. Best of luck.

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

CS_Agent — Mon, 02 Apr 2018 17:55:06 GMT

Hello dingaling,

Thank you for reaching out to us.

If you are still experiencing "No Service" issue, please send us a Private message for further assistance.

We are looking forward to your response.

Cheers

Abdoulaye

topic Re: *SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas? in Get Support

*SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas?

Re: *SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas?

Re: *SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas?

Re: *SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas?

Re: *SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas?

Re: *SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas?

Re: *SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas?

Re: *SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas?

Re: *SIM card does not allow access to Public mobile* New Walmart card. New activation today. ideas?

topic Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas? in Get Support

SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?

Re: SIM card does not allow access to Public mobile New Walmart card. New activation today. ideas?