topic Re: Data not working in Get Support

Data not working

BlueStarFire — Thu, 16 May 2024 22:38:27 GMT

Hello, I became a subscriber last week and now my mobile data is not working. Can someone help? Thanks

Re: Data not working

hairbag1 — Thu, 16 May 2024 22:40:26 GMT

@BlueStarFire

can we assume Data is enabled in settings ? What make/model is your cell ?

Re: Data not working

softech — Thu, 16 May 2024 22:41:52 GMT

@BlueStarFire

what brand and model your phone is?

Try to Reset All Networks or Reset Network Settings first and see if it helps

And if iPhone, make sure iOS is updated and you also download the latest Carrier Profile

Re: Data not working

computergeek541 — Thu, 16 May 2024 22:41:07 GMT

@BlueStarFire wrote:
Hello, I became a subscriber last week and now my mobile data is not working. Can someone help?

Earlier, I also noticed data not working. Websites would not load and I could not use anything that reqauired an internet connection. After a few minutes, the mobile data connection did start working again. If you haven't already done this, please also restart your device.

Re: Data not working

RavingRaven — Thu, 16 May 2024 22:47:50 GMT

@BlueStarFire

Any chance you have used uo all of your plan data?

Do you have your data limiter set on your device? ( Default is 5gb usually?)

Re: Data not working

BlueStarFire — Thu, 16 May 2024 23:28:48 GMT

No the limiter was set at 2GB, a lot lower than my available data. Thank you for your reply

Re: Data not working

BlueStarFire — Thu, 16 May 2024 23:30:04 GMT

Restarting seems to have helped. Thank you for your reply

Re: Data not working

BlueStarFire — Thu, 16 May 2024 23:31:07 GMT

Thank you for your reply. I has tried resetting the networks and it still wouldn't work. S22, samsung