topic Re: Over Charged in Get Support

Over Charged

SilverTip — Thu, 16 May 2024 21:04:36 GMT

Why was I charged $26.25 this month when I normally pay $21.00?

Re: Over Charged

KZ1964 — Thu, 16 May 2024 21:15:46 GMT

Is it because of PMs new point system.

As of this month, you will be loosing discount. You will now have to pay your full plan amount upfront each month.

They will give you 5% back on your spending each month.

10 points on your anniversary date

1 point per friend referred.

1-15 points in helping out in the Community.

No more loyalty.

When you have accumulated 15 points, you sign into your account and redeem that for $15 off your bill or purchase add-ons.

https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points

Re: Over Charged

Sansan — Thu, 16 May 2024 21:15:46 GMT

@SilverTip yep, this is the way it is from now on. Please read.

Gotta pay in full each month now upfront.

As of this month, you will be loosing the $6 or $7 discount. You will now have to pay your full plan amount upfront each month.

They will give you 5% back on your spending each month.

10 points on your anniversary date

1 point per friend referred.

1-15 points in helping out in the Community.

No more loyalty.

When you have accumulated 15 points, you sign into your account and redeem that for $15 off your bill. You can also use the points for add-ons starting at 5 points up.

https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points

Re: Over Charged

turtleTurtle — Thu, 16 May 2024 21:20:05 GMT

The new rewards program has started. No more auto pay or legacy rewards.

You now get 5% back in points, 10 once every year, 1 point for every referral. And you need to manually cash in for $15 off, it is not automatic any more.

Re: Over Charged

Phil_Adelphus — Thu, 16 May 2024 21:30:11 GMT

@SilverTip You can change your plan to the new $19 with 1GB at 4G speed to lower the cost again.

Re: Over Charged

softech — Fri, 17 May 2024 00:00:01 GMT