topic can't send SMS in Get Support

can't send SMS

David33B — Fri, 17 May 2024 00:04:37 GMT

How do I know what the SMSC number should be?

Re: can't send SMS

Sansan — Thu, 16 May 2024 21:00:23 GMT

@David33B new customers were having sms issues, but that should be all fixed now per public mobile. After one hour your messages should work. Power off your phone and see what happens.

If still unable yo send or receive sms use the chatbot to create a ticket.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

What is are you calling SMSC?

Re: can't send SMS

softech — Thu, 16 May 2024 21:06:03 GMT

@David33B I don't think you can change it update it.

SMSC: 16475800172

if you have trouble sending SMS, start with Reset All Networks

or update the APN instead

Re: can't send SMS

Roman_ua — Sat, 18 May 2024 00:41:09 GMT

Just transferred from Bell.

And my SMS doesn't work.

Re: can't send SMS

Roman_ua — Sat, 18 May 2024 01:27:25 GMT