topic Can I activate using my current sim card with another provider in Get Support

Can I activate using my current sim card with another provider

Hoadailanh — Thu, 16 May 2024 13:59:51 GMT

1. Can I activate using my current sim card with another provider ? If not where can I buy your sim card ?

2. How long I can keep my number if my account is inactive ?

3. How do I switch to another plan ?

Re: Can I activate using my current sim card with another provider

hTideGnow — Thu, 16 May 2024 14:03:38 GMT

HI @Hoadailanh

no, you cannot use other carrier sim card

you need to use a brand new, never activated, Public Mobile sim card

you can buy a Public Mobile sim from Koodo or Telus store or from Amazon.ca

Re: Can I activate using my current sim card with another provider

Dunkman — Thu, 16 May 2024 14:06:07 GMT

@Hoadailanh

1. No, you will need to purchase a new PM SIM card or if your phone is compatible, eSIM.

Public mobile physical SiM card can be purchase online via this website (10 business day shipping times), Amazon (Prime shipping) or in person at corporate Telus/Koodo stores. $10 cost. Amazon often offers for $4.99

eSIM activations are free at the present time.

2. 90 days. If you account is suspended more than 90 days, your account will be closed permanently and number lost.

3. Switching to another PM plan is DIY via your self service account. Easy to do.

Re: Can I activate using my current sim card with another provider

turtleTurtle — Thu, 16 May 2024 14:23:50 GMT

You need a PM sim Card. The first one I got I went to Telus store to get it. We wanted to change another line over to PM and this time we order online through PM site. It arrived in 4 day (although some people wait longer for it to arrive) You can also do esim, my phone does not support so I wan no able to do that.