topic Re: Public Mobile is "validating" spam callers in Google Dialer in Get Support

Public Mobile is "validating" spam callers in Google Dialer

ToniCipriani85 — Wed, 15 May 2024 17:12:41 GMT

This happened Motorola ThinkPhone with Google Dialer.

My phone received a spam call, which I recognized by the pattern of the number (+1416_something_, real caller ID doesn't do that for local numbers). Yet somehow at the top of the dialer, it claims that it is "Public Mobile verified" the number. Went ahead and asked Google Dialer to screen it using Assistant, low and behold it was a "Service Canada suspended my SIN" scam call.

Since when did Public Mobile / Telus start "verifying" scam numbers?

I didn't catch a screen shot, but it's not the first time. I'll try to cap it if it happens again.

Re: Public Mobile is "validating" spam callers in Google Dialer

ToniCipriani85 — Wed, 15 May 2024 17:12:13 GMT

This was the number that Public Mobile "verified".

Re: Public Mobile is "validating" spam callers in Google Dialer

Yummy — Wed, 15 May 2024 17:14:22 GMT

I am not aware of PM doing ANY 'spam verification'.

What you use is 3rd party app or services nothing to do with PM. And I would stay away from google... no matter how 'helpful' they are.

Re: Public Mobile is "validating" spam callers in Google Dialer

BKNS27 — Wed, 15 May 2024 17:14:49 GMT

@ToniCipriani85

This is a public forum so please edit out your personal information by clicking on the V in circle top right or you might get spammed.

Re: Public Mobile is "validating" spam callers in Google Dialer

computergeek541 — Wed, 15 May 2024 17:16:00 GMT

I would not believe that infroamtion. There is no such thing as "suspending" a socail insurance number. In addition, this notice would be sent by postal mail. I would high suggest to delete and ignore this message. If in doubt, call the official government phone number on the Government of Canada websites (not the phone number in the above text message).

Re: Public Mobile is "validating" spam callers in Google Dialer

ToniCipriani85 — Wed, 15 May 2024 17:39:52 GMT

That's not my phone number, but the spoofed caller ID.

Re: Public Mobile is "validating" spam callers in Google Dialer

ToniCipriani85 — Wed, 15 May 2024 17:40:58 GMT

I'm very well aware that it is a scam. I'm saying Google Dialer claims that Public Mobile verified this to be a safe number.

Re: Public Mobile is "validating" spam callers in Google Dialer

ToniCipriani85 — Wed, 15 May 2024 17:41:48 GMT

It's not a third party app... it's the built-in Android dialer on my phone.

Re: Public Mobile is "validating" spam callers in Google Dialer

Phil_Adelphus — Wed, 15 May 2024 18:06:01 GMT

@ToniCipriani85 From what I've read it sounds as though a verified number just means that it is from a legitimate phone number and not a spoofed number. If I understand how it works correctly, the sending carrier indicates that it's a real number, it doesn't verify that it isn't a scam. Since I got this information from a couple of forums on the web it must be true lol! Looking up the first six digits of that number implies it is a Telus mobile number. I wonder if it is a PM number and that's why it says verified by PM?

Re: Public Mobile is "validating" spam callers in Google Dialer

Boki — Wed, 15 May 2024 22:18:14 GMT

@ToniCipriani85 wrote:
It's not a third party app... it's the built-in Android dialer on my phone.

I have android too but never heard of 'google dialer'? WHHY would you use that? Normal phone is not enough?

Re: Public Mobile is "validating" spam callers in Google Dialer

ToniCipriani85 — Thu, 16 May 2024 08:53:55 GMT

It's the same dialer on Pixels. Motorola uses stock Android.

https://play.google.com/store/apps/details?id=com.google.android.dialer

Re: Public Mobile is "validating" spam callers in Google Dialer

ToniCipriani85 — Thu, 16 May 2024 08:56:35 GMT

This actually sounds plausible.