topic Available funds not usable. in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Available-funds-not-usable/m-p/1199702#M829434 <P>I have $60 of 'Available Funds' but get a payment error when I try to purchase a $30 AddOn.&nbsp; What could be the problem?&nbsp;&nbsp;</P> Tue, 14 May 2024 16:58:09 GMT Ggarlick 2024-05-14T16:58:09Z Available funds not usable. https://productioncommunity.publicmobile.ca/t5/Get-Support/Available-funds-not-usable/m-p/1199702#M829434 <P>I have $60 of 'Available Funds' but get a payment error when I try to purchase a $30 AddOn.&nbsp; What could be the problem?&nbsp;&nbsp;</P> Tue, 14 May 2024 16:58:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Available-funds-not-usable/m-p/1199702#M829434 Ggarlick 2024-05-14T16:58:09Z Re: Available funds not usable. https://productioncommunity.publicmobile.ca/t5/Get-Support/Available-funds-not-usable/m-p/1199704#M829436 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/420034">@Ggarlick</a>&nbsp;</P><P>were you trying that on the browser or app?&nbsp; please try again using browser with Incognito mode.&nbsp; Or if you have not tried the app yet, download PM app and try</P><P>&nbsp;</P> Tue, 14 May 2024 17:00:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Available-funds-not-usable/m-p/1199704#M829436 softech 2024-05-14T17:00:01Z