topic Re: subscription for old $15 plan in Get Support

subscription for old $15 plan

Taleb — Tue, 14 May 2024 15:30:30 GMT

my subscription for old $15 Plan was $10.17. Two days ago I was billed $16.95. I was not notified for the increase or is it just an error?

Re: subscription for old $15 plan

Sansan — Tue, 14 May 2024 15:35:03 GMT

@Taleb No error!! This is correct as of May no more automatic discounts. You have to pay in full. We have been moved to Public Points.

See message.

https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points

Re: subscription for old $15 plan

BKNS27 — Tue, 14 May 2024 15:37:55 GMT

@Taleb

As of May, all members are switched to the Points Rewards and you will now need to collect points based on 5% of your monthly bill. No more $2 credit if you are on AutoPay and will receive 10 points for annual loyalty.

Once you have 15 points, you can redeem for a $15 credit off your bill.

Re: subscription for old $15 plan

publicler — Tue, 14 May 2024 16:00:25 GMT

5% of 15 each month and $10 each year in points, so ~$20 which brings the total down to $15.25/month.

If you don't use the US long distance calling or the add ons then you can likely find a better plan with another provider who has good coverage in your area.

Re: subscription for old $15 plan

Meow — Tue, 14 May 2024 16:30:45 GMT

If you tried to be in Community you would see that there is NO more monetary rewards.

You will get only points: 5% off your bill, 10 on anniversary and anything you 'earn' in community helping others. And 1 point =$1 for each referral.

When you collect 15+ points you can convert them to $ and apply them to your bill.