Subscription not activating

Max99 — Tue, 14 May 2024 00:46:08 GMT

When subscribing, i got to "step 6 of 6: activate" and it just says subscription not activated. It then tells me to contact customer support. When i press subscribing from it's list of issues, it tells me to log in. When i try to log in, i enter my email and password and then it just turns into a white screen on google that never loads. I tried resetting my password and still having the same issue.

Whats happening?

Re: Subscription not activating

fixin1 — Tue, 14 May 2024 00:51:06 GMT

@Max99 - Contact them here via private message:

⚠️ Public Mobile is Experiencing longer support wait times currently! Do Not Reply back to CS_Agent after submitting your ticket unless you solved it! Click here to bring up the Article! ⚠️

⬇️ Click the link for an Agent * ⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox

topic Subscription not activating in Get Support

Subscription not activating

Re: Subscription not activating