topic Referral Code in Get Support

Referral Code

Lorraine_Toots — Mon, 13 May 2024 16:05:12 GMT

My husband sent me a referral code to sign up but when I registered, something went wrong with the browser and the code wasn't used. Now I'm signed up OK but cant enter the referral code at this time by using the buttons on "my account" -- it shows as invalid. Any idea how to get the code into my account?

Re: Referral Code

hTideGnow — Mon, 13 May 2024 16:06:25 GMT

HI @Lorraine_Toots

support agent can help you to add it back.

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referral Code

Handy1 — Mon, 13 May 2024 16:11:04 GMT

@Lorraine_Toots you should see the one time $10 in available funds with in 72 hours of activation . If it’s been more then 3 days . ask support to ensure it applied correctly

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437