topic Re: My account in Get Support

My account

Allan11 — Sun, 12 May 2024 16:33:46 GMT

How can I cancel my account? I mean subscription

Re: My account

computergeek541 — Sun, 12 May 2024 16:38:23 GMT

@Allan11 wrote:
How can I cancel my account? I mean subscription

Public Mobile accounts are closed by either porting the number out to another carrier or bust discotninuing payments. After a Public Mobile account has failed to renew from lack of payment, the account will automaticlaly be closed in 90 days.

Re: My account

Phil_Adelphus — Sun, 12 May 2024 16:36:04 GMT

@Allan11 You can either port your number out to another provider which will automatically close your PM account, or you can log in to your PM account and toggle off subscribed. Best to port out a few days before next renewal as there is no-prorating. Your PM account must still be active for the port to work.

Re: My account

hTideGnow — Sun, 12 May 2024 16:43:06 GMT

hi @Allan11

turn off autopay , or port out phone number , or ask support agent to remove credit card