https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-plan-switch-but-charged-more/m-p/1197702#M828211 <P>I previously used a the $34 a monrh subscription but I switched to the $29 a month subscription and I used my reward points worth $15 so my subscription charge should be around $15. I got charged about $21, so I was wrongly charged and I don’t what happened.</P> Sat, 11 May 2024 07:24:44 GMT Kyagi 2024-05-11T07:24:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-plan-switch-but-charged-more/m-p/1197702#M828211 <P>I previously used a the $34 a monrh subscription but I switched to the $29 a month subscription and I used my reward points worth $15 so my subscription charge should be around $15. I got charged about $21, so I was wrongly charged and I don’t what happened.</P> Sat, 11 May 2024 07:24:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-plan-switch-but-charged-more/m-p/1197702#M828211 Kyagi 2024-05-11T07:24:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-plan-switch-but-charged-more/m-p/1197703#M828212 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/343859">@Kyagi</a>&nbsp;login to My Account , go to Payment history page&nbsp; ( <A href="https://myaccount.publicmobile.ca/en/account/payment/payment-history" target="_blank">https://myaccount.publicmobile.ca/en/account/payment/payment-history</A> )&nbsp; , it will tell you the extra payment breakdown.&nbsp; see if that makes sense or post us the screenshot&nbsp;</P><P>&nbsp;</P> Sat, 11 May 2024 07:35:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-plan-switch-but-charged-more/m-p/1197703#M828212 softech 2024-05-11T07:35:19Z