topic SMS Not working in Get Support

SMS Not working

RogerImpey — Fri, 10 May 2024 14:43:29 GMT

I switched my account to Public two days ago. Transferred my number. Data and voice work fine. But texting is not working. I see many people asking this. BUT no replies. What gives!

Re: SMS Not working

hTideGnow — Fri, 10 May 2024 14:44:19 GMT

HI @RogerImpey

Yes, if only SMS an issue, it is a PM system problem with new activation. PM is aware of the problem and can only fix the issue one account at a time.

Please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: SMS Not working

RogerImpey — Fri, 10 May 2024 19:21:38 GMT

Thank you for your help. I contacted the CS Agent, and the problem is resolved. All in less than 5 hours. So, pretty happy.

Re: SMS Not working

computergeek541 — Fri, 10 May 2024 21:11:39 GMT

self solution removed/solution reassigned