topic Re: Transferring to Chatr temporary in Get Support

Transferring to Chatr temporary

leafsby2 — Thu, 09 May 2024 20:22:15 GMT

I am transferring to chatr temporary, it’s the only provider in the area that has service for the next month or two while I am here. I am awaiting a text from public to confirm the port of my number chatr has assured me the request has been sent.

they have told me to contact public mobile to make sure the request has been received (as it has been sent twice now)

Re: Transferring to Chatr temporary

Phil_Adelphus — Thu, 09 May 2024 20:24:31 GMT

@leafsby2 You need to submit a ticket to customer service at the chat icon bottom right of this page.

Re: Transferring to Chatr temporary

leafsby2 — Thu, 09 May 2024 20:26:05 GMT

I’ve tried that, only option I can find is for porting my number to public.

Re: Transferring to Chatr temporary

Handy1 — Thu, 09 May 2024 20:28:10 GMT

@leafsby2 You can use this direct link to contact support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Transferring to Chatr temporary

Rastin — Thu, 09 May 2024 20:35:03 GMT

Just like handy an Phil said your going to need to put in a ticket. But be aware that there really busy right now trying to fix a bug in the system which is getting lots of ticket sent to them. So expect at least 24 hours to get a response.