https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-please/m-p/1196771#M827607 <P>eSIM was activated on the wrong device. &nbsp;How do I correct this? &nbsp;Would I need to get another eSIM?</P> Sat, 11 May 2024 14:35:51 GMT Giya 2024-05-11T14:35:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-please/m-p/1196771#M827607 <P>eSIM was activated on the wrong device. &nbsp;How do I correct this? &nbsp;Would I need to get another eSIM?</P> Sat, 11 May 2024 14:35:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-please/m-p/1196771#M827607 Giya 2024-05-11T14:35:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-please/m-p/1196777#M827611 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/417488">@Giya</a>&nbsp;</P><P>you can rebuy a new eSIM for FREE</P><P><SPAN><STRONG>To rebuy new eSIM</STRONG>, first, download the app on your new phone.&nbsp; Click&nbsp;<STRONG>Account</STRONG>&nbsp;from the bottom, then&nbsp;</SPAN><SPAN>click&nbsp;</SPAN><STRONG>Purchase SIM Card</STRONG><SPAN>&nbsp;and&nbsp;select&nbsp;</SPAN><STRONG>eSIM</STRONG><SPAN>.&nbsp; Once it confirms your phone is eSIM compatible, click&nbsp;<STRONG>Pay $&nbsp; and Install&nbsp;</STRONG>and following the prompt to complete and purchase (PM will add a $5 credit back to bring it to $0) and install eSIM on your device</SPAN></P> Thu, 09 May 2024 19:55:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-please/m-p/1196777#M827611 softech 2024-05-09T19:55:12Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-please/m-p/1196811#M827636 <P>Thank you so much&nbsp;</P> Thu, 09 May 2024 20:34:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-please/m-p/1196811#M827636 Giya 2024-05-09T20:34:56Z