topic Can't change my the plan in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230835#M82756 <P>Can't change my plan .. trying to get 6Gb koodo offer .. please help&nbsp;</P><P>#=========</P> Tue, 04 Jan 2022 20:49:20 GMT newavon 2022-01-04T20:49:20Z Can't change my the plan https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230835#M82756 <P>Can't change my plan .. trying to get 6Gb koodo offer .. please help&nbsp;</P><P>#=========</P> Tue, 04 Jan 2022 20:49:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230835#M82756 newavon 2022-01-04T20:49:20Z Re: Can't change my the plan https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230840#M82757 <P>What plan are you wishing to change? If you are hoping to pick up the Koodo offer login to the Koodo site. Using&nbsp;the promo code your received along with your phone number will present the offer.</P> Sat, 31 Mar 2018 19:36:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230840#M82757 Luddite 2018-03-31T19:36:01Z Re: Can't change my the plan https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230843#M82758 <P>I tried koodo website using the promotion code. Not shiwish the 6GB $40 plan&nbsp;</P> Sat, 31 Mar 2018 20:08:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230843#M82758 newavon 2018-03-31T20:08:43Z Re: Can't change my the plan https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230846#M82759 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/44210">@newavon</a>wrote:<BR /><P>I tried koodo website using the promotion code. Not shiwish the 6GB $40 plan&nbsp;</P><HR /></BLOCKQUOTE><P>Then you are not eligible. This code,&nbsp;GOKOODO406GB,&nbsp;plus your PM phone number determines eligibility.</P> Sat, 31 Mar 2018 20:11:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230846#M82759 Luddite 2018-03-31T20:11:24Z Re: Can't change my the plan https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230862#M82760 <P>&nbsp;</P><P>&nbsp;</P><P>Keep getting error on koodo website</P> Sat, 31 Mar 2018 23:37:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230862#M82760 newavon 2018-03-31T23:37:04Z Re: Can't change my the plan https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230864#M82761 <P>If it doesn't work online, you can try calling in Koodo or visit one of their kiosks to switch. Good luck!</P> Sat, 31 Mar 2018 21:05:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230864#M82761 Lg85 2018-03-31T21:05:09Z Re: Can't change my the plan https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230871#M82762 <P>KOODO can't port my number .. becuse of my number not active .. i send message to PM_MOD but no repaly yet ..<img id="smileysad" class="emoticon emoticon-smileysad" src="https://productioncommunity.publicmobile.ca/i/smilies/16x16_smiley-sad.png" alt="Smiley Sad" title="Smiley Sad" /></P><BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/36613">@Lg85</a>wrote:<BR /><P>If it doesn't work online, you can try calling in Koodo or visit one of their kiosks to switch. Good luck!</P><HR /></BLOCKQUOTE><P>&nbsp;</P> Sat, 31 Mar 2018 21:54:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230871#M82762 newavon 2018-03-31T21:54:31Z Re: Can't change my the plan https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230890#M82763 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/44210">@newavon</a>&nbsp;I deleted your text image because it revealed your phone number.</P><P>Unfortunately, you cannot port a number that is inactive. However, Koodo should have been able to create an account for you with a temporary number. Then you could pay $20 to reactivate your PM account for 30 days and complete the process.</P><P>Better call Koodo customer service and explain the situation. They may be able to assist you tonight before the deal ends.</P><P>OR do you already have your Koodo account set up and just need to complete the port-out from Public Mobile?</P> Sat, 31 Mar 2018 23:42:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230890#M82763 Luddite 2018-03-31T23:42:33Z Re: Can't change my the plan https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230906#M82764 <P>i tried to change my plan to $20 .. but not working , alredy put $22 in my PM acount . alredy have koodo acount just need to port the number .</P> Sun, 01 Apr 2018 01:56:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-change-my-the-plan/m-p/230906#M82764 newavon 2018-04-01T01:56:40Z