topic Existing rewards conversion in Get Support

Existing rewards conversion

santhoshnf — Thu, 09 May 2024 13:26:40 GMT

I had tenure rewards and refer a friends rewards, I see that all have disappeared and just see 5 welcome points. I thought that the rewards would be converted to points except for autopay. I dont think its fair to remove existing tenure and friend referrals. Please let me know if it is the case.

Re: Existing rewards conversion

Dunkman — Thu, 09 May 2024 13:30:42 GMT

@santhoshnf

You should see the friend and 5% back points after your next payment date. As for loyalty points, it has been changed from monthly reward to once a year one time 10 loyalty points given at your anniversary sign up date. Next payment unfortunately will be the full price + taxes.

Once you get 15 points, you can convert to $15 bill credit.

Here is some additional information:

https://www.publicmobile.ca/en/ab/get-help/articles/public-points

Re: Existing rewards conversion

hairbag1 — Thu, 09 May 2024 13:45:22 GMT

@santhoshnf

tenure ?...worth only 10 points per year now !

Re: Existing rewards conversion

turtleTurtle — Thu, 09 May 2024 14:04:09 GMT

The new rewards program has started. No more auto pay or legacy rewards.

You now get 5% back in points, 10 once every year, 1 point for every referral. And you need to manually cash in for $15 off, it is not automatic any more.

So I guess the "tenure" points you are talking about in a way have been converted to the 5% points back and 10 points a year. While not saving as much you are still saving a bit.

Re: Existing rewards conversion

Jess31 — Thu, 09 May 2024 14:08:56 GMT

Unfortunately with the new reward system no longer get auto pay or loyalty rewards. You now get 5% back in points, 10 once every year, 1 point for every referral.

And you need to manually cash in for $15 off, it is not automatic any more.

So you are not saving as much but still saving. For me when I factor in friend referrals, PM is still the best price for the plan I am getting.