Re: [Under Investigation] Ongoing Issue: Text Message Issues for Recently Ported Numbers

Sarken — Thu, 09 May 2024 00:46:06 GMT

The chatbot was not able to help me with this issue. And I’ve tried asking it several times now. I switched over my number to public mobile 4 days ago, still not able to receive text messages. I’ve created 2 tickets in customer support but still haven’t been contacted. Thinking about switching back to my previous provider as the customer support is just not there with public mobile

Re: [Under Investigation] Ongoing Issue: Text Message Issues for Recently Ported Numbers

hTideGnow — Thu, 09 May 2024 00:49:13 GMT

hi @Sarken Chatbot cannot help but agent can

please submit ticket by direct message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Re: [Under Investigation] Ongoing Issue: Text Message Issues for Recently Ported Numbers in Get Support

Re: [Under Investigation] Ongoing Issue: Text Message Issues for Recently Ported Numbers

Re: [Under Investigation] Ongoing Issue: Text Message Issues for Recently Ported Numbers