topic Re: New points system in Get Support

New points system

Stephyu — Thu, 09 May 2024 03:45:54 GMT

Hello!

Currently I have $4 of loyalty discount, $2 autopay discount and $2 referral. With the new points, will I lose the $4 loyalty and $2 autopay?

thanks !

Re: New points system

Sansan — Thu, 09 May 2024 03:50:24 GMT

@Stephyu hello, yes you will be 😐.

As of this month, you will be loosing the $4 discount and $2 autopay. You will now have to pay your full plan amount upfront each month.

They will give you 5% back on your spending each month.

10 points on your anniversary date

1 point per friend referred.

1-15 points in helping out in the Community.

No more loyalty.

When you have accumulated 15 points, you sign into your account and redeem that for $15 off your bill or purchase add-ons.

Re: New points system

softech — Thu, 09 May 2024 03:51:32 GMT

@Stephyu

With this new system, you pay the full amount first (with Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now.
Then PM will give you the points to your point account within 48 hours. Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down. Or you can also use points to buy add-ons with a discounted price

For how to earn points with Public Points,

you will get the same friend referral, 1 point (= $1) for every referral every month.
Instead of $2 autopay, you earn 5% point of your spending in points (plan renewal or add-on purchrases).
Instead of loyalty rewards, you will earn 10 points on your Anniversary date every year
You will still earn Give-Back rewards by participating in the Community. Everyone has a chance to earn can 1/2/5/10/15/20 points depends on the overall participation of the month

I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace

Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points

Re: New points system

Y4J259 — Thu, 09 May 2024 03:52:27 GMT

You will lose $2 auto pay, and lose $4 loyalty.

You will keep referrals, but instead of $2 off your bill each month, you will earn 2 points each 30 days.

You will also earn 5% back on payments, and earn 10 points every year on your anniversary.

Once you have accumulated more than 15 points, you must log in, and purchase $15 bill credit for 15 points. It is not automatic anymore. And, from what I understand, you can only purchase bill credits in $15 chunks.

Re: New points system

DadaSo — Thu, 09 May 2024 04:23:05 GMT

Another possible way to save is to consider switching plan with PM.

Currently there is a promo with 50GB for $34/mo that expires May 20th.

Depending on how much you are paying right now and what you are getting / need for data, this plan may just save you those extra couple of dollars each month that you loss with the new point system.

Just something to think about in cutting your monthly mobile bill 🙂

Re: New points system

Phil_Adelphus — Thu, 09 May 2024 11:59:16 GMT

@Y4J259 Once you have accumulated more than 15 points, you must log in, and purchase $15 bill credit for 15 points. It is not automatic anymore. And, from what I understand, you can only purchase bill credits in $15 chunks.

You are right that you can only purchase bill credits in $15 chunks but you can purchase add-ons for fewer points than that and also at less than the $ purchase price. For example a normally $15 add on might costs 10 points ($10) instead of 15, and there are add ons that can be purchased for 5 points.

Re: New points system

turtleTurtle — Thu, 09 May 2024 13:49:29 GMT

The new rewards program has started so there is no more auto pay or legacy rewards.

You now get 5% back in points, 10 once every year, 1 point for every referral. And you need to manually cash in for $15 off, it is not automatic any more.

Re: New points system

Jess31 — Thu, 09 May 2024 14:11:04 GMT

Unfortunately with the new reward system no longer get auto pay or loyalty rewards. You now get 5% back in points, 10 once every year, 1 point for every referral.

And you need to manually cash in for $15 off, it is not automatic any more.

So you are not saving as much but still saving. For me when I factor in friend referrals, PM is still the best price for the plan I am getting.

Re: New points system

ZylAL — Thu, 09 May 2024 20:47:00 GMT

Yes you will lose them ALL as of May 4, 2024. Instead, this is what you would earn with the new points-based reward system: https://publicmobile.ca/en/qc/get-help/articles/public-points?gad_source=1&gclid=Cj0KCQjw6PGxBhCVARIsAIumnWa9euTOPCWcIvUXI_zE3chiGEiOmhWQ1PjP6ZxXomOBebBTESCbBGYaAnw4EALw_wcB&gclsrc=aw.ds

Re: New points system

Stephyu — Thu, 09 May 2024 23:55:58 GMT

Thank you for detail response. I will search for another provider.

Re: New points system

Sansan — Fri, 10 May 2024 01:04:00 GMT

@Stephyu sorry it didn't work out.